Our “12 Step Carpet Cleaning Process”
1. Inspect Carpets and Review Concerns: Our technicians walk through and listen to your concerns.
2. Turbine Vacuum: We thoroughly vacuum with a powerful turbine vacuum cleaner to remove damaging dry soils.
3. Pre-Spray Treatment: A pre-treatment is applied to the carpet fibers to suspend oils and stuck on dirt and grime.
4. Agitation: We use a nylon brush to increase the efficiency of our pre-spray.
5. Hot Water Extraction (Steam Clean) Using the Rotovac 360: The carpet is then thoroughly rinsed using a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.
6. Neutralizing Rinse: At this stage we ensure the carpet is pH balanced so no sticky residue is left behind. This will leave your carpet brighter, softer and fresher.
7. Post Protection: We employ plastic tabs or foam blocks underneath the legs of your furniture to protect them from any moisture that may be present as well as protect your carpeting from varnish/furniture stains.
8. Spot Removal: Any spots not removed during cleaning are addressed with spotting kit.
9. Grooming - Post Cleaning: We groom the carpet to reset the pile, which enables a faster drying time.
10. Stain Resistant Application: In order to bring back the stain-resistant quality your carpet once had, Scene Clean applies the highest quality carpet protector. This helps maintain the warranty of your carpet.*Additional Charges May Apply
11. Expedited Drying Service: Once our technicians have cleaned the room we use our high powered air movers to expedite the drying process.
12. Final Walk Through: Our technicians will walk through all cleaned areas with you to ensure you are completely satisfied with the job.
1.240.575.5802